Out-of-Hours (when surgery is closed)

When the surgery is closed you have a choice. If you wish to speak to an emergency doctor please phone 020 8401 3637 where an answering service will take your details and pass them on to one of the doctors or a deputising doctor who will deal with your problem. Calls will be recorded. Our Out-of-Hours service is provided by CROYDOC, Mayday Hospital CR7 7YE, between the hours of 19:00 to 9:00 weekdays and 09:00 to 09:00 Saturday to monday.

If you require health information or advice, NHS Direct, a 24 hour nurse-led advice line, is available on 0845 4647. If you phone the surgery outside normal hours, an answering machine will advise you of these numbers.

With the national focus on improving the length of wait in A&E Departments, Croydon PCT would ask everyone to consider, when appropriate, the following services available in Croydon as potential alternatives to self-referring to Mayday’s A&E Department:

Croydon NHS Walk-in Centre

Croydon NHS Walk-in Centre, open every day of the year, offers fast and convenient access to healthcare advice and treatment seven days a week. No appointment is needed. Services include treatment for minor injuries and illnesses and advice on staying healthy.

Address: 45 High Street, Croydon CR0 1QD

Open: Monday-Friday, 7.00am - 10.00pm, Saturday and Sunday and bank/public holidays, 9.00am - 10.00pm

Telephone: 020 8666 0555

Mental Health Crisis Line

A Mental Health Crisis Line, run by community psychiatric nurses, is provided by South London & Maudsley NHS Trust.

Open: weekdays 5.00pm to 9.00am and 24 hours on weekends.

Telephone: 0800 318721

Minor Injuries Unit

Specialist nurses treat a wide range of minor injuries and problems. No appointment is required.

Address: Parkway Health Centre, Parkway, New Addington CR0 0JA

Open: Monday to Friday and bank/public holidays, 2.00pm to 10.00pm.

Telephone: 020 8251 7225

NHS Direct

NHS Direct, available 24 hours a day is a telephone service staffed by nurses who give confidential healthcare advice and information

Open: 24 hours.

Telephone: 0845 46 47

www.nhsdirect.nhs.uk