The Lioness Circle

A free support group for BAME Women and Girls’ Survivors of sexual abuse and violence.

See here for more information

Rape and Sexual Abuse South London Support

A professional and passionate team working in a centre of excellence, dedicated to the healing and empowerment of survivors of sexual violence.

Telephone: 0808 802 9999

Website: www.rasasc.org.uk

Email: info@rasasc.org.uk

Family Justice Centre

Help is available for you at the Family Justice Centre. The centre is run by a multi-disciplinary team that works to provide you and your family access to support services. Our aim is to listen and respond to your needs in a safe way.

Telephone: 020 8688 0100

Website: www.croydon.gov.uk

Email: fjc@croydon.gov.uk

Victim Support Croydon

We give emotional and practical help to people who have been affected by crime in the London Boroughs of Southwark, Merton, Sutton, Wandsworth, Lambeth, Greenwich, Lewisham, Bromley, Croydon and Bexley.

Telephone: 020 7801 1777 (Lines are open 9am-5pm Monday to Friday)

Wesbite: www.victimsupport.org.uk

CSCB (Croydon Safeguarding Children Board)

Croydon Safeguarding Children Board (CSCB) is the statutory body that brings together local agencies that work to safeguard and promote the welfare of children and young people up to the age of 18 in the borough.

Website: croydonlcsb.org.uk

Women's Aid

We have been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice for over 40 years. We empower survivors by keeping their voices at the heart of our work, working with and for women and children by listening to them and responding to their needs.

Telephone: 0808 2000 247

Website: www.womensaid.org.uk

Email: helpline@womensaid.org.uk

National Helplines

Freephone 24 hour National Domestic Violence Helpline: 0808 2000 247

Police (non emergency): 101

Victim Support: 0808 168 9111

Men’s advice line: 0808 801 0327

LGBT helpline: 0300 999 5428

Elder abuse: 0808 808 8141

Childline: 0800 1111

Croydon Immigration and Asylum Support Service (IASS)

We work with people who are subject to immigration control and have No Recourse to Public Funds (NRPF) as a condition of their immigration status. These groups of people are mainly asylum seekers and refused asylum seekers with health and social care needs, people unlawfully present in the UK (e.g. overstayers) and people who have leave to remain in the UK with NRPF conditions attached to their leave.

Telephone: 020 8726 6500

Website: www.croydon.gov.uk

Email: Referral.team2@croydon.gov.uk

Address: Bernard Weatherill House
8 Mint Walk
Croydon
CR0 1EA

Croydon Hearing Service

The Croydon Hearing Service provides advice, information and practical help and support to residents of Croydon with any type of hearing loss.

Telephone: 020 8686 0049

Text: 07596 717042

Website: www.croydonhearing.org.uk

Email: enquiry@croydonhearing.org.uk

Cruse Bereavement Care Croydon

Cruse in Croydon offers free support and counselling following the death of someone close.

Telephone: 020 8916 0855 (24-hour answerphone)

Website: www.crusecroydon.org.uk

Email: info@crusecroydon.org.uk

Woodside Bereavement Service

Woodside Bereavement Service provides bereavement counselling to families living in the Croydon area experiencing severe or prolonged shock or depression arising from bereavement and loss.

Telephone: 0203 256 2009

Website: www.thelisteningear.org.uk

Email: wbs@thelisteningear.org.uk

Macmillan Centre

The Macmillan Centre offers cancer information and support services. It has been developed as a joint venture between Macmillan cancer support, Croydon Health Services, Citizens Advice Centre, South East Cancer Help Centre and people with cancer.

The centre is based at Croydon University Hospital.

Telephone: 020 8401 3441 or 020 8401 3000 Ext. 5744

Website: www.croydonhealthservices.nhs.uk

Email: benny.millier@nhs.net

South East Cancer Help Centre

SECHC aims to give any person affected by cancer an opportunity to explore ways which may help them to cope with their situation. The Centre aims to respect and support them in the choices they make and to provide individual and group support, complementary therapies and information within a friendly, caring environment.

Telephone: 020 8668 0974

Website: www.sechc.org.uk

South West London Breast Screening Service

For more information about your local breast screening service please visit our web site, or to make an appointment telephone 0203 758 2024

Website: www.london-breastscreening.org.uk

– Not just a lump
– Attention – all women over 70
– It’s time to look after yourself

Croydon Carers Centre

Croydon Carers aim to make a positive difference to the lives of unpaid carers in the diverse communities of Croydon by supporting and providing them with a range of services, support and recognition.

Telephone: 0208 688 7219

Facebook: CroydonCarersCentre

Website: www.croydoncarers.org.uk

Carers Information Service

We support carers in Croydon looking after a relative, partner or friend due to illness, old age or disability.

Telephone: 020 8649 9339, option 1

Website: www.carerscontactline.co.uk

Email: info@carersinfo.org.uk

Croydon Young Carers Project

The Young Carers Project is a free, friendly and professional service, offering support to young people who are caring for a parent or sibling. If you are aged 7-25 and caring for someone with a physical disability, mental health issue, long-term illness or learning difficulty, then our service is here to support you.

Telephone: 020 8649 9339

Website: www.croydonyps.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Health Help Now

Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.

For more information please visit: Health Help Now

Home Start Croydon

Many parents need advice, support and friendship during the early years of parenthood.

Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.

Telephone: 020 8667 0207

Website: www.croydon-homestart.co.uk

Email: contact@croydon-homestart.co.uk

Free swimming returns to Croydon for summer 2018!

Young people aged 16 and under can keep cool and get active this summer, when free swimming sessions at Croydon’s five leisure centres return on 21 July.

Complete an application form online through the Better website: www.better.org.uk/freeswimcroydon, or through the self-service machines at your nearest leisure centre. Customers will then have to collect their card from within the centres. ID may be required should someone appear to be over 16, or under eight.

More information: news.croydon.gov.uk/free-swimming-returns-to-croydon-for-summer-2018

Best Start Services

Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to give your child the best start in life by offering both targeted and universal support.

Facebook: croydonbeststart

Twitter: @cbeststart

Website: www.croydon.gov.uk/beststart

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Lullaby Trust

The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.

Telephone: 020 7802 3200

Website: www.lullabytrust.org.uk

Email: office@lullabytrust.org.uk

Keeping your Home Safe

If you are living in Croydon Council Housing with a child under 5 you may be eligible for a free home safety check where you may be able to get stair gates/ fire guards to improve the safety of your home.

More information is available on our home safety page.

Click here to request a home safety check.

Childhood Vaccines Timeline

These are the routine vaccinations that are offered free of charge on the NHS to all babies and children in the UK.

Website: www.nhs.uk

All about your Children’s Teeth

We are pleased to let you know that the Kings College oral health team will be out in Croydon delivering information and advice sessions for children and parents.

Dates TBC

Do you have concerns about your Child’s Speech and Language?

Best Start Chatterbox Groups are drop-in groups for Croydon families with children under the age of 5 years old who have concerns about their child’s talking or interaction. They are run jointly by Children’s Centre and Speech and Language Therapy Staff across the borough to promote, encourage and support speech, language and communication development.

Download the Chatterbox Flyer April to July 2018.

Family Lives

Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life.

Website: www.familylives.org.uk

Healthy Start

With Healthy Start, you may be qualify for food vouchers and healthy vitamins if you are on certain benefits. The free vitamins can be collected from Best Start children’s centres and health centres.

For more info visit: www.croydon.gov.uk

Healthy Start Vouchers

Healthy Start helps you give your family the very best start in life. If you are pregnant or have a child under four years old and you receive benefits or tax credits, you could qualify for Healthy Start vouchers to help buy some basic foods. Check to see if you qualify.

You also qualify if you are under 18 and pregnant, even if you don’t get any benefits or tax credits.

With Healthy Start, you get free vouchers every week to spend on milk, plain fresh and frozen fruit and vegetables, and infant formula milk. You can also get free vitamins. The vitamins are available in exchange for vouchers from Best Start children’s centres and health centres.

Change 4 Life

The Change 4 Life app shows how much salt, sugar and saturated fat is in those family favourites. Get simple swaps to help you cut back on the sugar in your kids’ food and drink.

Download from: itunes.apple.com

Download from: play.google.com

Best Start Health Visiting Service

The health visiting service is provided and available to all children aged 0-5 years. The service aims to promote the health and wellbeing of your family and can offer practical advice and support on a range of topics.

Find out more about the Best Start Health Visiting Service.

View the Child health clinics timetable.

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Along with all practices in Thornton Heath Network we support the running of many community activities that we encourage you to join in with.

Take a look at what’s on offer….

Whether you fancy joining others for a healthy walk, need some advice about money worries or someone to talk to about other stresses or problems, there is likely to be something for you, and most activities are available free or for a low fee.

Croydon Voluntary Action (CVA)

CVA’s principal activity is to promote charitable purposes for the benefit
of the community in Croydon and its surrounding areas.

Telephone: 020 8253 7060

Twitter: @CroydonVA

Website: www.cvalive.org.uk

Email: cva@cvalive.org.uk

Crystal Palace Transition Town

Crystal Palace Transition Town is part of the Transition Town movement, a community-led response to climate change and shrinking supplies of cheap energy. We run projects that reduce our carbon footprint while building local resilience, sustainability – and lots of friendships!

Facebook: Crystal Palace Town Transition

Twitter: @CrystalPalaceTT

Website: www.crystalpalacetransition.org.uk

Email: hello@crystalpalacetransition.org.uk

Good Food Matters

The aim of the centre is to work with the community to help connect us all to the food we eat and how it is produced. We want to empower people in our community by teaching the invaluable skills of growing and cooking with sustainably produced food and, as we grow, we will strive to give better access to affordable healthy produce to the local community.

Telephone: 01689 847605

Facebook: GoodFoodMatters

Twitter: @goodfoodmatters

Website: www.goodfoodmatters.org.uk

Email: evelyn@goodfoodmatters.co.uk 

Age UK Croydon - Activities and Events

Age UK Croydon offers a wide range of activities and services, mainly at our new base at 81 Brigstock Road, Thornton Heath.

To see all the activities and events on offer and details of who to contact please visit their website.

Croydon IAPT - (SLAM ) IAPT

We are a free and confidential NHS service provided by the South London and Maudsley NHS Foundation Trust. We offer a range of psychological therapies to adults 18 years and over, who are registered with a Croydon GP.

Telephone: 020 3228 4040

Website: slam-iapt.nhs.uk

Email: CroydonIAPT@Slam.nhs.uk

MIND in Croydon

Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.

Telephone: 020 8668 2210

Website: www.mindincroydon.org.uk

Email: admin@mindincroydon.org.uk

Off The Record Croydon

Free and confidential counselling to young people aged 14-25 who live, work or study in Croydon.

Telephone: 020 8251 0251

Facebook: talkOTR

Twitter: @talkOTR

Website: www.talkofftherecord.org

Email: info@offtherecordcroydon.org

Relate Croydon

Relate are the UK’s largest provider of relationship support, and every year they help over a million people of all ages, backgrounds and sexual orientations to strengthen their relationships.

Telephone: 0300 003 3225

Website: www.relate.org.uk

Email: croydon@relate-londonse.org

Hear Us

Hear Us is Croydon’s Mental Health Service User Group which acts to relieve the needs of people living in the London Borough of Croydon and surrounding areas who have mental health problems by provision of services and advice

Telephone: 020 8681 6888

Facebook: hearusmentalhealth

Twitter: @hearuscroydon

Website: www.hear-us.org

Email: tim@hear-us.org 

Time For Me

Time for me is a group to help people cope with distressing thoughts and feelings. A crèche is provided.

Download the information leaflet.

Croydon Drop In

Croydon Drop In is accessible, confidential, independent, safe and flexible for young people (aged 11-25) seeking free support and counselling.

Telephone: 020 8680 0404

Website: croydondropin.org.uk

Email: enquiries@croydondropin.org.uk

Croydon Adult Social Care

You can self-refer or refer others to Croydon Adult Social Care. If you feel you or someone you know is in need of this service please get in touch.

Telephone: 020 8726 6500

Website: www.croydon.gov.uk

Victim Support Croydon

We give emotional and practical help to people who have been affected by crime in the London Boroughs of Southwark, Merton, Sutton, Wandsworth, Lambeth, Greenwich, Lewisham, Bromley, Croydon and Bexley.

Telephone: 020 7801 1777 (Lines are open 9am-5pm Monday to Friday)

Wesbite: www.victimsupport.org.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Health Help Now

Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.

For more information please visit: Health Help Now

Croydon Voluntary Group

The Croydon Voluntary Group is largely run by people living with diabetes under the care of Croydon University Hospital. We offer advise and awareness talks for the Croydon Community.

Website: croydon.diabetesukgroup.org

National Diabetes Prevention Programme

There is no cure for diabetes. The good news is that three in five cases of Type 2 diabetes can be prevented or delayed. We’re supporting people across the UK to find out their risk and take action to reduce it.

Website: www.diabetes.org.uk

Croydon Recovery Network

Croydon Recovery Network is your single drug and alcohol service for adults offering support to individuals across the borough.

Telephone: 0208 253 1040

Website: www.turning-point.co.uk

Email: info@turning-point.co.uk

Don't Bottle It Up

Don’t Bottle It Up allows you to work out what level of risk you are at as a result of your drinking, to access personalised advice online and, where appropriate, find out where you can get face-to-face support locally.

Website: dontbottleitup.org.uk

Email: support@dontbottleitup.org.uk

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Health Help Now

Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.

For more information please visit: Health Help Now

Croydon branch of South West London Law Centres

We can help you with free and confidential debt advice and support.

Telephone: 020 8767 2777 (option 1)

Website: www.croydon.gov.uk

Email: debt@swllc.org

Citizens Advice Croydon

Citizens Advice Croydon provide free, confidential, independent and impartial advice and information on a wide range of issues, including debts, welfare benefits, housing, employment, consumer rights and relationships.

Facebook: Citizens-Advice-Bureau-Croydon

Twitter: @croydoncab

Website: www.citizensadvicecroydon.org

Healthy Homes

Are you a family struggling to heat your home and pay your fuel bills? If you own your home or rent it from a private sector landlord then Croydon Healthy Homes may be able to help. This scheme is aimed at families at risk of being in fuel poverty or with a member living with a medical condition which could be exacerbated by living in a cold home.

For more information and details of how to apply please visit: www.croydon.gov.uk

Croydon Age UK

Age UK Croydon cares about all older people in the London Borough of Croydon, and believes that later life should be an enjoyable and fulfilling experience. We provide vital services, focusing on the needs of those in later life.

Telephone: 020 8680 5450

Facebook: AgeUKCroydon

Twitter: @AgeUKCroydon

Website: www.ageuk.org.uk/croydon

Email: aukc@ageukcroydon.org.uk

Croydon Dementia Support

Our dementia support workers offer information and practical guidance to help you understand dementia, cope with day-to-day challenges and prepare for the future. They offer information to people who are worried about their memory and ongoing support to people affected by dementia face to face, over the phone or in writing.

Telephone: 020 8653 2818

Website: www.alzheimers.org.uk

Email: croydon@alzheimers.org.uk

Croydon Neighbourhood Care Association

Croydon Neighbourhood Care is an Umbrella charity, working to meet the needs of isolated, vulnerable and frail people within the borough. We support local Neighbourhood Care Associations (our member groups) and provide services and advice to adults within Croydon.

Telephone: 020 8662 1000

Website: www.cnca.org.uk

Email: info@cnca.org.uk

Dying Matters

Dying Matters is a coalition of 32,000 members across England and Wales which aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.

Facebook: DyingMatters

Twitter: @DyingMatters

Website: www.dyingmatters.org

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Coordinate My Care

We are an NHS clinical service currently available across London. We work to empower patients to have choices about the care they receive and to make those choices known to those who care for them.

Telephone: 020 7811 8513

Twitter: @CoordMyCare

Website: coordinatemycare.co.uk

Email: coordinatemycare@nhs.net

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Alzheimer's Society - Croydon

We provide telephone information and advice to people with dementia, their carers, family and friends and at public events. We also run a support group in Selsdon, Croydon for current or former carers up to age 65 years, caring for people with dementia.
Meets on the first Wednesday of the month 7.00pm – 9.00pm.

Telephone: 020 8653 2818

Email: croydon@alzheimers.org.uk

Address:
Heavers Farm Resource Centre
122 Selhurst Road
London
SE25 6LL

Memory Tree Cafe

Find out more about the Memory Tree Cafe.

St Christopher's Hospice

At St Christopher’s Hospice our vision is of a world in which all dying people and those close to them have access to the care and support they need, when and wherever they need it.

Telephone: 020 8768 4500

Website: www.stchristophers.org.uk

Email: info@stchristophers.org.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Croydon Maternity Services

You can now refer yourself directly to a midwife to reduce delays. See more information about Croydon University Hospital maternity services.

Home Start Croydon

Many parents need advice, support and friendship during the early years of parenthood.

Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.

Telephone: 020 8667 0207

Website: www.croydon-homestart.co.uk

Email: contact@croydon-homestart.co.uk

Best Start Services

Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to support you to give your child the Best Start in life.

Facebook: croydonbeststart

Twitter: @cbeststart

Website: www.croydon.gov.uk

Breastfeeding cafes

Do you need breastfeeding support, have a new baby or are you pregnant and want to find out more about breastfeeding and chat to other mums in a small friendly group. Then join us at our next session. No need for an appointment – just turn up! Find out more about Breastfeeding support.

Breastfeeding baby cafes

Family Nurse Partnership Service

For those aged 19 years or under going through their first pregnancy and provides dedicated support to parents to ensure that new families get the best start.

Further Information: www.croydonhealthservices.nhs.uk

My Maternity Journey in South West London

Having a baby is a huge moment in a woman’s life. Your local NHS
would like to make sure you get the maternity care you want, in the
place you want, whenever possible.

For more information please download our Maternity Leaflet

Health Help Now

Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.

For more information please visit: Health Help Now

National Sexual Health Helpline

If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.

Telephone: 0300 123 7123

Website: www.nhs.uk/oneyou

Croydon Sexual Health Centre

The Croydon Sexual Health Centre provides a free, comprehensive and confidential sexual health service.

Website: www.croydonhealthservices.nhs.uk

Address:
Croydon Sexual Health Centre
530 London Road
Croydon
CR7 7YE

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 0300 123 7123

Website: www.fpa.org.uk

Getting It On

Information and services for 13-19 year olds on sexual and mental health issues, drugs & alcohol and relationship problems.

Website: www.gettingiton.org.uk

Stop Smoking London

Stop Smoking London has been developed to support a London-wide initiative to help Londoners to stop smoking.

Telephone: 0300 123 1044

Twitter: @StopSmokingLon

Website: london.stopsmokingportal.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Be Smoke Free

Just Be Croydon provides smoking facts, quick tips and advice, podcasts, videos and helpful links to help you Be Smoke Free.

Facebook: justbecroydon

Twitter: @JustBeCroydon

Website: www.justbecroydon.org

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Health Help Now

Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.

For more information please visit: Health Help Now

Be Active Croydon

We all know we need to exercise but sometimes we struggle to fit it into our everyday life. Check out some of our ideas on how to build more activity into your life.

Facebook: justbecroydon

Twitter: @JustBeCroydon

Website: www.justbecroydon.org

Croydon Walking for Health Scheme

The Sport and Physical Activity team currently run a free weekly programme of Health Walks accredited by Walking for Health. Our aim is to help people in the community to get out in the fresh air, exploring the abundance of green space and parkland in Croydon.

Telephone: 07796 930295 (Liz Collins)

Website: www.walkingforhealth.org.uk

Email: walks@croydon.gov.uk (Liz Collins)

NHS Weight Loss Guide

The NHS 12 week weight loss guide combines advice on healthier eating and physical activity.

You get a brilliant information pack for each week of the plan, which is full of advice and tips, plus a brilliant stick-it-on-the-fridge planner to help you track your weekly progress.

To download the guide please visit: www.nhs.uk

Just Live Well

Struggling to make changes in your life? Take the Health MOT now to find out if you are eligible for personalised support from trained professionals through the Just Live Well programme.  This is a FREE 12-month lifestyle programme aimed at residents who want improve their health and wellbeing.

Further information can be found on the Just Live Well page.

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com