Abuse
The Lioness Circle
A free support group for BAME Women and Girls’ Survivors of sexual abuse and violence.
Family Justice Centre
Help is available for you at the Family Justice Centre. The centre is run by a multi-disciplinary team that works to provide you and your family access to support services. Our aim is to listen and respond to your needs in a safe way.
Telephone: 020 8688 0100
Website: www.croydon.gov.uk
Email: fjc@croydon.gov.uk
CSCB (Croydon Safeguarding Children Board)
Croydon Safeguarding Children Board (CSCB) is the statutory body that brings together local agencies that work to safeguard and promote the welfare of children and young people up to the age of 18 in the borough.
Website: croydonlcsb.org.uk
National Helplines
Freephone 24 hour National Domestic Violence Helpline: 0808 2000 247
Police (non emergency): 101
Victim Support: 0808 168 9111
Men’s advice line: 0808 801 0327
LGBT helpline: 0300 999 5428
Elder abuse: 0808 808 8141
Childline: 0800 1111
Rape and Sexual Abuse South London Support
A professional and passionate team working in a centre of excellence, dedicated to the healing and empowerment of survivors of sexual violence.
Telephone: 0808 802 9999
Website: www.rasasc.org.uk
Email: info@rasasc.org.uk
Victim Support Croydon
We give emotional and practical help to people who have been affected by crime in the London Boroughs of Southwark, Merton, Sutton, Wandsworth, Lambeth, Greenwich, Lewisham, Bromley, Croydon and Bexley.
Telephone: 020 7801 1777 (Lines are open 9am-5pm Monday to Friday)
Wesbite: www.victimsupport.org.uk
Women’s Aid
We have been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice for over 40 years. We empower survivors by keeping their voices at the heart of our work, working with and for women and children by listening to them and responding to their needs.
Telephone: 0808 2000 247
Website: www.womensaid.org.uk
Email: helpline@womensaid.org.uk
Asylum Seekers
Croydon Immigration and Asylum Support Service (IASS)
We work with people who are subject to immigration control and have No Recourse to Public Funds (NRPF) as a condition of their immigration status. These groups of people are mainly asylum seekers and refused asylum seekers with health and social care needs, people unlawfully present in the UK (e.g. overstayers) and people who have leave to remain in the UK with NRPF conditions attached to their leave.
Telephone: 020 8726 6500
Website: www.croydon.gov.uk
Email: Referral.team2@croydon.gov.uk
Address: Bernard Weatherill House
8 Mint Walk
Croydon
CR0 1EA
Audiology
Croydon Hearing Service
The Croydon Hearing Service provides advice, information and practical help and support to residents of Croydon with any type of hearing loss.
Telephone: 020 8686 0049
Text: 07596 717042
Website: www.croydonhearing.org.uk
Bereavement
Croydon Council Bereavement Services
Tey provide a service to people of all faiths and beliefs; consulting with faiths and groups regarding future burial provision via The Faiths Together in Croydon forum.
Telephone: 020 8684 3877
Website: www.croydon.gov.uk
Email: bereavement@croydon.gov.uk
St Christopher’s Bromley
Telephone: 01689 825755
Email: info@stchristophers.org.uk
Location: Caritas House, Tregony Road, BR6 9XA
Rowland Brothers Bereavement Support Group
Telephone: 02086605547
Email: Christine@rowlandbrothers.com
Carers Information Service
Telephone: 02086499339 option 1 or 02086496280
Email: tanyafitzgerald@carersinfo.org.uk
Child bereavement UK
Telephone: 0800 0288 840
Cruse Bereavement Care Croydon
Cruse in Croydon offers free support and counselling following the death of someone close.
Telephone: 020 8916 0855 (24-hour answerphone)
Website: www.crusecroydon.org.uk
Email: info@crusecroydon.org.uk
St Christopher’s Hospice Bereavement Service
Telephone: 020 8768 4500
Location: 51-59 Lawrie Park Road, SE26 6DZ
Christ Church Purley Bereavement Support Group
Open to everyone regardless of faith
Telephone: 02086602337 or 02086513335
Woodside Bereavement Service
Telephone: 02032562009
Website: www.thelisteningear.org.uk
Email: wbs@thelisteningear.org.uk
Bereavement UK
Website: www.bereavement.co.uk
Email: support@bereavement.co.uk
Good Grief Trust
Website: www.thegoodgrieftrust.org
Woodside Bereavement Service
Woodside Bereavement Service provides bereavement counselling to families living in the Croydon area experiencing severe or prolonged shock or depression arising from bereavement and loss.
Telephone: 0203 256 2009
Website: www.thelisteningear.org.uk
Email: wbs@thelisteningear.org.uk
Cancer Support
Macmillan Centre
The Macmillan Centre offers cancer information and support services. It has been developed as a joint venture between Macmillan cancer support, Croydon Health Services, Citizens Advice Centre, South East Cancer Help Centre and people with cancer.
The centre is based at Croydon University Hospital.
Telephone: 020 8401 3441 or 020 8401 3000 Ext. 5744
Website: www.croydonhealthservices.nhs.uk
Email: benny.millier@nhs.net
Gov UK: Easy Guide to Cervical Screening
Leaflet: Cervical Screening Easy Guide
Gov UK: Easy Guide to Breast Screening
Leaflet: Breast Screening Easy Guide
Live Through This
If you’re part of the LGBTIQ+ community and affected by cancer, explore the Live Through This resources via their website.
Website: www.livethroughthis.co.uk/resources
South West London Breast Screening Service
For more information about your local breast screening service please visit our web site, or to make an appointment telephone 0203 758 2024
Website: www.london-breastscreening.org.uk
– Not just a lump
– Attention – all women over 70
– It’s time to look after yourself
Barnet Mencap – Learning Disabilities and Cancer Screening
The number of people with learning disabilities going for cancer screenings is too low. If you, or somebody you support, may benefit from a cancer screening, find out more information below.
Website: www.barnetmencap.org.uk/cancerscreeningpack
Gov UK: Easy Guide to Bowel Screening
Leaflet: Bowel Screening Easy Guide
No Barriers cervical screening for trans and non-binary people
RM Partners is funding a new dedicated clinic to offer cervical screening sensitive to the needs of trans men and non-binary people.
Website: www.rmpartners.nhs.uk/no-barriers-cervical-screening-for-trans-and-non-binary-people
Youtube: The No Barriers Cervical Screening Promo Video
South East Cancer Help Centre
SECHC aims to give any person affected by cancer an opportunity to explore ways which may help them to cope with their situation. The Centre aims to respect and support them in the choices they make and to provide individual and group support, complementary therapies and information within a friendly, caring environment.
Telephone: 020 8668 0974
Website: www.sechc.org.uk
Carers
Croydon Carers Centre
Croydon Carers aim to make a positive difference to the lives of unpaid carers in the diverse communities of Croydon by supporting and providing them with a range of services, support and recognition.
Telephone: 0208 688 7219
Facebook: CroydonCarersCentre
Website: www.croydoncarers.org.uk
Carers Information Service
We support carers in Croydon looking after a relative, partner or friend due to illness, old age or disability.
Telephone: 020 8649 9339, option 1
Website: www.carerscontactline.co.uk
Email: info@carersinfo.org.uk
Health Help Now
Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.
For more information please visit: Health Help Now
Croydon Young Carers Project
The Young Carers Project is a free, friendly and professional service, offering support to young people who are caring for a parent or sibling. If you are aged 7-25 and caring for someone with a physical disability, mental health issue, long-term illness or learning difficulty, then our service is here to support you.
Telephone: 020 8649 9339
Website: www.croydonyps.org.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Website: www.carersuk.org
Child Health
Child Weight Management
When: Mondays
Cost: Free
Location: Salvation Army
Mindfulness for Youth
A free 8 week mindfulness course in the Croydon Area. Starts Tuesday 30th April at 4:00-4:30pm, during term time only.
Tel: 07712329468
Email: peterlawrence@ymail.com
Home Start Croydon
Many parents need advice, support and friendship during the early years of parenthood.
Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.
Telephone: 020 8667 0207
Website: www.croydon-homestart.co.uk
Email: contact@croydon-homestart.co.uk
Best Start Services
Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to give your child the best start in life by offering both targeted and universal support.
Facebook: croydonbeststart
Twitter: @cbeststart
Website: www.croydon.gov.uk/beststart
Lullaby Trust
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
Telephone: 020 7802 3200
Website: www.lullabytrust.org.uk
Email: office@lullabytrust.org.uk
Do you have concerns about your Child’s Speech and Language?
Best Start Chatterbox Groups are drop-in groups for Croydon families with children under the age of 5 years old who have concerns about their child’s talking or interaction. They are run jointly by Children’s Centre and Speech and Language Therapy Staff across the borough to promote, encourage and support speech, language and communication development.
Download the Chatterbox Flyer April to July 2018.
All about your Children’s Teeth
We are pleased to let you know that the Kings College oral health team will be out in Croydon delivering information and advice sessions for children and parents.
Dates TBC
Healthy Start
With Healthy Start, you may be qualify for food vouchers and healthy vitamins if you are on certain benefits. The free vitamins can be collected from Best Start children’s centres and health centres.
For more info visit: www.croydon.gov.uk
Change 4 Life
The Change 4 Life app shows how much salt, sugar and saturated fat is in those family favourites. Get simple swaps to help you cut back on the sugar in your kids’ food and drink.
Download from: iTunes: Change 4 Life
Download from: Google Play: Change 4 Life
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: NHS: Vaccination Schedule
Healthy Eagles
Programme for 4-11 year olds.
When: Tuesdays and Saturdays
Cost: Free
Location:
Salvation Army
66 High Street
Thornton Heath
CR7 8LF
Healthier Together
A tool that gives consistent, accurate and trustworthy healthcare advice. The information on this site has been reviewed by experts in child health, your local paediatricians, GPs and clinicians across the region.
Website: www.swlondon-healthiertogether.nhs.uk
Free swimming returns to Croydon for summer 2018!
Young people aged 16 and under can keep cool and get active this summer, when free swimming sessions at Croydon’s five leisure centres return on 21 July.
Complete an application form online through the Better website: www.better.org.uk/freeswimcroydon, or through the self-service machines at your nearest leisure centre. Customers will then have to collect their card from within the centres. ID may be required should someone appear to be over 16, or under eight.
More information: news.croydon.gov.uk/free-swimming-returns-to-croydon-for-summer-2018
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: NHS: Visual Guide for Childhood illnesses
Keeping your Home Safe
If you are living in Croydon Council Housing with a child under 5 you may be eligible for a free home safety check where you may be able to get stair gates/ fire guards to improve the safety of your home.
More information is available on our home safety page.
Click here to request a home safety check.
Childhood Vaccines Timeline
These are the routine vaccinations that are offered free of charge on the NHS to all babies and children in the UK.
Website: NHS: Childhood Vaccinations Schedule
Family Lives
Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life.
Website: www.familylives.org.uk
Healthy Start Vouchers
Healthy Start helps you give your family the very best start in life. If you are pregnant or have a child under four years old and you receive benefits or tax credits, you could qualify for Healthy Start vouchers to help buy some basic foods. Check to see if you qualify.
You also qualify if you are under 18 and pregnant, even if you don’t get any benefits or tax credits.
With Healthy Start, you get free vouchers every week to spend on milk, plain fresh and frozen fruit and vegetables, and infant formula milk. You can also get free vitamins. The vitamins are available in exchange for vouchers from Best Start children’s centres and health centres.
Best Start Health Visiting Service
The health visiting service is provided and available to all children aged 0-5 years. The service aims to promote the health and wellbeing of your family and can offer practical advice and support on a range of topics.
Find out more about the Best Start Health Visiting Service.
View the Child health clinics timetable.
Community Activities
Along with all practices in Thornton Heath Network we support the running of many community activities that we encourage you to join in with.
Take a look at what’s on offer….
Whether you fancy joining others for a healthy walk, need some advice about money worries or someone to talk to about other stresses or problems, there is likely to be something for you, and most activities are available free or for a low fee.
Arts and Dance Activities
You Too Can Sing When: Term Time Only – Mondays Cost: £2.50 Location: Age UK Croydon 81 Brigstock Road Thornton Heath CR7 7JH Telephone: 020 8683 7100 | Swing Dance Class When: Wednesday Cost: £10 Location: Upper Norwood Library Hub Westow Hill London SE19 1TJ Contact: Emily |
LDanza Dance When: Wednesday 4:30pm – 6:30pm Cost: TBC Location: Waterside Centre 26 Avenue Road London SE25 4DX | Balance and Movement When: Mondays Cost: £3.50 Telephone: 020 8683 7100 Location: Age UK 81 Brigstock Road Thornton Heath CR7 7JH Onsite Contact: June Pilgrim-Ndure |
Arts and Crafts Learning difficulties session. When: Wednesdays, 6.30-9pm Cost: Free Telephone Myrtle: 07956 593718 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB | Line Dancing When: Thursdays Cost: £3.50 Telephone: 020 8683 7100 Location: Age UK 81 Brigstock Road Thornton Heath CR7 7JH Onsite Contact: June Pilgrim-Ndure |
Step Aerobics When: Mondays 6:30pm – 7:30p, Cost: TBC Location: 2 Eldon Avenue | Life Drawing Class When: Wednesdays Cost: TBC Location: Upper Norwood Library Hub Westow Hill London SE19 1TJ Contact: Emily |
Woodcraft Group When: Wednesdays Cost: TBC Location: Waterside Centre 26 Avenue Road London SE25 4DX | Performing Arts Group When: Tuesdays, 4-6.30pm Cost: TBC Telephone Wendy Kemp: 07969 361898 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB |
Creative Art Class When: Thursdays Cost: £2.50 (First session free) Telephone: 020 8683 7100 Location: Age UK 81 Brigstock Road Thornton Heath CR7 7JH Onsite Contact: June Pilgrim-Ndure | Taekwondo When: Thursdays, 4-8.30pm Cost: 35 P.M. Telephone Tricia: 07832 991469 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB |
Additional Services
Counselling and Psychotherapy When: Monday – Friday Location: St Paul’s Church St Paul’s Road, Thornton Heath, CR7 8NB Contact Gill Borthwick: 020 8768 5387 | Nail Cutting service When: Last Wednesday of the month Cost: Free Telephone for bookings: 0208 653 7353 Location: Parchmore Centre 53 Parchmore Road Thornton Heath CR7 8LY Onsite Contact: Jenny Harms |
St Paul’s URC – The Guild St Paul’s Church has being embedded in the local community for many years. We have a host of activities that we run in conjunction with the local community. For a full list of upcoming activities and details; please feel free to drop in or give us a call to find out more. Telephone: 020 8768 5387 | Home Services Team Services include: Shopping, Cooking, Laundry, Cleaning, Repairs and maintenance, Nail Cutting Cost: depends on required service Telephone: 020 8683 7120 Location: Age UK 81 Brigstock Road Thornton Heath CR7 7JH Onsite Contact: June Pilgrim-Ndure Email: home.services@ageukcroydon.org.uk |
Parchmore Community Programme The Parchmore Centre is a Methodist Church that works with local government and other community groups/agencies and local residents to provide a space in Thornton Heath for local people to access community provision. They also offer a nail cutting service on the First Thursday of each month from 10am. For a full list of all activities and details of who to contact please visit their website. Telephone: 0208 653 7353 The Community Centre: www.parchmore.org/community Community User Groups: www.parchmore.org/usergrps | Age UK – Croydon Age UK Croydon offers a wide range of activities and services, mainly at our new base at 81 Brigstock Road, Thornton Heath. They also provide vital Home Services, which focus on the needs of older people in the Croydon Borough: www.ageuk.org.uk For a full list of activities please visit their website: www.ageuk.org.uk/croydon |
Health and Fitness Activities
Family Cooking Programme For families that want to learn to cook healthy. When: Thursdays Cost: Free Location: Salvation Army 66 High Street Thornton Heath CR7 8LF | Mindfulness for Wellbeing 15Free 12 week sessions (limited places) Would you like to feel calmer, less stressed, sleep better, focus more easily, identify and transform negative thinking to live a more positive and fulfilling life? The Mindfulness may help. When: Monday evenings St Pauls Church St Pauls Road Thornton Heath. Between 6 – 7.30pm Monday Afternoons St Stephen’s Warwick Road Norbury/Thornton Heath. Between 1 – 2.30pm Contact: Peter Lawrence 07712 329468 Email: mindfulbells@yahoo.co.uk |
Over 50s Breathing & Relaxation Class When: Tuesdays, 10.30-11.15am Cost: £3 Telephone: 0208 653 7353 Location: Parchmore Centre 53 Parchmore Road Thornton Heath CR7 8LY Onsite Contact: Jenny Harms | Community Golf Free over 65’s Golf. Interactive “no-frills” golf sessions. Have fun whilst being active with friends old and new. All abilities/disabilities welcome. All adaptive equipment provided. Telephone Jenny Harms to book: 020 8653 7353 When: Every Tuesday (17th April – 19th June 2018), Join us anytime between 10:30-11:30am Location: Parchmore Methodist Church & Community Centre, 53 Parchmore Road, Thornton Heath CR7 8LY |
Zumba Class When: Wednesday: 09:30am – 10:30am & 10:45am – 11:45am Cost: £4.50 Location: Age UK Croydon 81 Brigstock Road Thornton Heath CR7 7JH Telephone: 020 8683 7100 | Ladies Fitness Classes – Tuesday and Wednesday at 10.30am 19 Hood Close, Off Derby road, West Croydon CR0 3SN Call Husna: 07534 974795 – Thursday at 7.30pm Queens Community Centre, Turner Crescent CR0 2NP |
Over 50s Exercise Come and join Janey for group exercise. All levels of fitness. All welcome! When: Thursday 11:00 – 12:10 Cost: Free Location: St Paul’s Church St Paul’s Road, Thornton Heath, CR7 8NB Contact Gill Borthwick: 020 8768 5387 | Active Line Dancing When: Thursdays, 2.30-3.30pm Cost: £4.50 Telephone: 020 8683 7100 Location: Age UK 81 Brigstock Road Thornton Heath CR7 7JH Onsite Contact: June Pilgrim-Ndure |
Seated Exercise Class When: Mondays, 10.30-11.30am Fridays Cost: £3 Telephone: 0208 653 7353 Location: Parchmore Centre 53 Parchmore Road Thornton Heath CR7 8LY Onsite Contact: Jenny Harms | Balance and Movement When: Mondays, 10-11am Cost: £4.50 Telephone: 020 8683 7100 Location: Age UK 81 Brigstock Road Thornton Heath CR7 7JH Onsite Contact: June Pilgrim-Ndure |
50+ Swimming Program Patients over 50+ with mobility issues please join us for our free Swimming program. 12 weeks, regular attendance advised for full benefit. Please ask your GP, Nurse or Health Care advisor to sign you up for our Free 12 week programme. When: Tuesdays and Thursdays, 9.30am-11.30am Cost: Free Location: Nuffield Croydon Central 44 Surrey Street Grants Entertainment Centre Croydon CR0 1RJ Email: carolinesingende@croydonsocialp.com or jenninebailey@croydonsocialp.com | Over 50s Exercise Class When: Tuesdays, Cost: Free Thursdays, 11am-12pm, Cost: £2 Telephone: 020 8768 5387 Location: St Paul’s Church St Paul’s Road Thornton Heath CR7 8NB Onsite contact: Gill Borthwick |
Extra Time Club Socialise and Free Exercise for the over 50’s When: Thursdays 10:30am-12:30pm Cost: Free Telephone: 07702 550 881 Location: Salvation Army, 66 High Street, Thornton Heath, CR7 8LF Activities: Table Tennis, films, music, informal exercise,board games, short mat bowels, Nintendo Wii games and free tea and coffee Email: health@palaceforlife.org | Tai Chi (Parchmore Centre) When: Thursdays, 10-11am Cost: £4 Telephone: 0208 653 7353 Location: Parchmore Centre 53 Parchmore Road Thornton Heath CR7 8LY Onsite Contact: Jenny Harms |
St. Paul’s Yoga Class Join our yoga class. When: Tuesdays Location: St Paul’s Church St Paul’s Road, Thornton Heath, CR7 8NB Contact Gill Borthwick: 020 8768 5387 | 50+ Dance Classes Dance Therapy classes, no booking required and you can register on the day. When: Fridays, 9.45am – 10.45am Location: Lynton House, 304 Bensham Lane Thornton Heath CR7 7EQ |
Social Activities (drop-in)
Sharing Reading ARCC When: Tuesday to Friday Cost: Free Location: CVA Resource Centre 82 London Rd Croydon CR0 2TB | Luncheon Club / Day Centre When: Tuesday to Friday Mini bus picks up from 10am Lunch from 12.30-2.30: Tuesday to Friday includes Tea / coffee /main meal and dessert Referral from GP / Social Services Self-Referral allowed regular attendance needed Cost: £5 and £2 for mini bus pick up Telephone (Jenny Harms): 0208 653 7353 Location: Parchmore Centre 53 Parchmore Road Thornton Heath CR7 8LY Onsite Contact: Jenny Harms |
Memory Tree Cafe If you are living with dementia or know someone who is, come and join us for activities, games, music, conversation and friendship. When: Wednesday between 13:30 – 15:00 Location: This is in association with Croydon age UK and will take place at Age UK, Croydon, 81 Brigstock Rd, Thornton Heath, CR7 7JH. | Read and Relax Our free Shared Reading group is a place to relax, meet local people and share stories with others every week. Just sit down and enjoy listening to a great story or poem — there’s no pressure to talk or read. Reading materials and refreshments provided! Look forward to seeing you there. Telephone Bryony: 07812 238375 Email Bryony: bryonylittlefair@thereader.org.uk Telephone Jenny: 0208 653 7353 When: Thursdays, 11am – 12:30pm Location: Parchmore Community Centre, 53 Parchmore Road, Thornton Heath CR7 8LY |
3cs Counselling / Coffee and Chat When: Fridays, 10am-12pm Cost: Free Telephone: 020 8768 5387 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB Onsite contact: Gill Borthwick | Bingo When: Fridays: 1.30-3.30pm Cost: £1 Telephone: 020 8683 7100 Location: Age UK 81 Brigstock Road Thornton Heath CR7 7JH Onsite Contact: June Pilgrim-Ndure |
Norbury Juniors Chess Club When: Mondays, 5.30-7.30pm Cost: from 5.30pm 1hr session for £5 / 2hrs £10 Email: info@a2ndvoice.com or rqchessacademy@hotmail.co.uk Location: (Above Lloyds Bank, Entrance on Stanford Road) 1433a London Road, Norbury, SW16 4AW | Hive Class When: Wednesdays Cost: Free Location: St Johns Church 1 Sylvan Road SE19 2RX Onsite Contact: Father John |
Tea and Chat When: Wednesdays: 1.30-3pm Cost: £2.50 (First session free) Telephone: 020 8683 7100 Location: Age UK 81 Brigstock Road Thornton Heath CR7 7JH Onsite Contact: June Pilgrim-Ndure | Short Mat Bowls Session When: Wednesdays, 6-10pm Cost: Free Telephone Jean: 020 8686 9938 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB |
Extra Time 50+ Free Tea & Coffee When: Thursdays Cost: Free Location: Salvation Army 66 High Street Thornton Heath CR7 8LF | Community Gardening Group When: Once a month, Friday at the end of the Month Cost: Free Telephone: 020 8768 5387 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB Onsite contact: Gill Borthwick |
Parent & Baby Group When: Fridays Cost: Free Location: 92a Parchmore Road Thornton Heath CR7 8LX |
Welfare Advice and Support
Job Club When: Tuesdays & Wednesdays 10am-12pm Cost: Free Location: Thornton Heath Library | Employability Project 50’s plus support for finding work Cost: Free Telephone: 020 8683 7100 Location: Age UK 81 Brigstock Road Thornton Heath CR7 7JH Onsite Contact: June Pilgrim-Ndure Email: auk@ageukcroydon.org.uk |
Croydon Healthy Homes Croydon Healthy Homes supports Croydon households struggling to heat their homes and pay their fuel bills. The scheme is for people who own their home or rent it from a private sector landlord, and is aimed at families at risk of being in fuel poverty or with a member living with a medical condition which could be exacerbated by living in a cold home. Qualified Energy Assessors can visit residents and support them to increase the energy efficiency and thermal comfort of the homes and reduce fuel poverty by: Ensuring all timers and controls are set appropriately Offering advice about reducing their energy use Fitting FREE small energy saving measures, Helping residents get onto the best fuel tariffs for them There is no charge for a Home Visit or any of the measures fitted (Home Visits will be allocated on a first come, first served basis). Referrals (or self-referrals) for a Home Visit Using take place online: www.croydon.gov.uk/healthyhomes; call freephone number 0800 292 2529 (Monday to Friday 9am to 5pm) or by completing a paper referral. Further information and referral sheet are available here | Housing Advice for Tenants When: Tuesdays and Fridays Cost: Free Telephone: 07999 055 405 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB Onsite contact: Madeleine |
Food Bank When: Wednesdays Cost: Free Location: CPMI Church 92a Parchmore Road Thornton Heath CR7 8LX | Croydon Vineyard English Classes When: Thursdays Cost: Free Telephone Caroline Greaves: 07745 38552 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB |
Free Hot Meal You’re invited to Foodcycle Norwood Junction for a tasty 3-course meal. When: Every Friday at 7pm Location: Oasis Academy Ryelands Oakley Road London SE25 4XG | Christians Against Poverty (CAP) Telephone: 0800 328 0006 Email: info@capuk.org |
Welfare Benefits & Universal Credit Advice When: Mondays, 9am – First come, first served Cost: Free Telephone: 0208 653 7353 Location: Parchmore Centre 53 Parchmore Road Thornton Heath CR7 8LY Onsite Contact: Jenny Harms | Young Girls Thrive Empowerment session, 12-15 age group When: Mondays, 6.30-9pm Cost: £4 Telephone Sherisha Hayes: 0203 488 2319 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB |
Counselling and Psychotherapy When: Mondays and Fridays Cost: TBC Telephone Denise Chesire: 07974 779357 Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB | Falls Exercise Class When: Wednesday, 1.30-3.30pm (12-week session) Cost: Free Needs referral from NHS / GP Contact Ritu Karlekar: ritukarlekar@nhs.net Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB Onsite contact: Gill Borthwick |
Helping to Improve your Finances Eversley Practice will be hosting a series of fortnightly workshops led by All Inclusive looking at ways to improve your finances. Led by financial practitioners from All Inclusive sessions will focus on the following: – 25th Jan, Managing and reducing debt – 7th Feb, Tips on budgeting and increasing income and reducing expenditure – 21st Feb, Learning about credit file and improve credit rating – 7th Mar, Pension planning – 21st Mar, Housing and finance – 5th Apr, Mortgages and interest rates – 19th Apr, Careers in financial sector Workshops run from 2-3pm at Eversley Practice. For further information, please contact Julie on 07988 861851 | Breast Feeding Class When: Thursdays, 10am-1pm Referral only Location: St Paul’s Church St Paul’s Rd, Thornton Heath CR7 8NB Onsite contact: Gill Borthwick |
Mersham Food Bank When: Saturdays Cost: Free Location: Elim Pentecostal Church Mersham Road Thornton Heath | Debt Team at South West London Law Centres Telephone: 020 8767 2777 Email: debt@swlc.org |
Counselling & Mental Health
Mindfulness for Youth
A free 8 week mindfulness course in the Croydon Area. Starts Tuesday 30th April at 4:00-4:30pm, during term time only.
Tel: 07712329468
Email: peterlawrence@ymail.com
MIND in Croydon
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
Telephone: 020 8668 2210
Website: www.mindincroydon.org.uk
Email: admin@mindincroydon.org.uk
Off The Record Croydon
Free and confidential counselling to young people aged 14-25 who live, work or study in Croydon.
Telephone: 020 8251 0251
Facebook: talkOTR
Twitter: @talkOTR
Website: www.talkofftherecord.org
Email: info@offtherecordcroydon.org
Time For Me
Time for me is a group to help people cope with distressing thoughts and feelings. A crèche is provided.
Download the information leaflet.
Croydon Drop In
Croydon Drop In is accessible, confidential, independent, safe and flexible for young people (aged 11-25) seeking free support and counselling.
Telephone: 020 8680 0404
Website: croydondropin.org.uk
Email: enquiries@croydondropin.org.uk
Victim Support Croydon
We give emotional and practical help to people who have been affected by crime in the London Boroughs of Southwark, Merton, Sutton, Wandsworth, Lambeth, Greenwich, Lewisham, Bromley, Croydon and Bexley.
Telephone: 020 7801 1777 (Lines are open 9am-5pm Monday to Friday)
Wesbite: www.victimsupport.org.uk
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Health Help Now
Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.
For more information please visit: Health Help Now
Croydon IAPT – (SLAM ) IAPT
We are a free and confidential NHS service provided by the South London and Maudsley NHS Foundation Trust. We offer a range of psychological therapies to adults 18 years and over, who are registered with a Croydon GP.
Telephone: 020 3228 4040
Website: slam-iapt.nhs.uk
Email: CroydonIAPT@Slam.nhs.uk
Relate Croydon
Relate are the UK’s largest provider of relationship support, and every year they help over a million people of all ages, backgrounds and sexual orientations to strengthen their relationships.
Telephone: 0300 003 3225
Website: www.relate.org.uk
Email: croydon@relate-londonse.org
Hear Us
Hear Us is Croydon’s Mental Health Service User Group which acts to relieve the needs of people living in the London Borough of Croydon and surrounding areas who have mental health problems by provision of services and advice
Telephone: 020 8681 6888
Facebook: hearusmentalhealth
Twitter: @hearuscroydon
Website: www.hear-us.org
Email: tim@hear-us.org
Cassandra Centre (CC)
Cassandra Centre offers professional and confidential counselling and Therapeutic services. Working with individual women, men, families and young people.
Telephone: 0203 601 7475
Mobile: 07852 525 468
Website: cassandracentre.org.uk
Email: info@clcentre.org.uk
Location: 1433a London Road, Norbury SW16 4AW
Croydon Adult Social Care
You can self-refer or refer others to Croydon Adult Social Care. If you feel you or someone you know is in need of this service please get in touch.
Telephone: 020 8726 6500
Website: www.croydon.gov.uk
Parents and Carers of Teenagers Support Group
Having trouble understanding your teenager?
Come in for a cuppa and a chat.Come in for a cuppa and a chat. Maybe together we can find a way to survive being a parent or carer of today’s teenagers.
When: 2nd Monday of each Month 6:30pm to 8pm
Location: St Stephen’s Church, 9 Warwick Road, Thornton Heath CR7 7NH
Contact: Parents-of-Teenagers@outlook.com
Buses: 109, 60 and 64 (Stop: Galpins Road)
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
More Services for Young People
Mindfulness for Youth
A free 8 week mindfulness course in the Croydon Area. Starts Tuesday 30th April at 4:00-4:30pm, during term time only.
Tel: 07712329468
Email: peterlawrence@ymail.com
Diabetes
Croydon Voluntary Group
The Croydon Voluntary Group is largely run by people living with diabetes under the care of Croydon University Hospital. We offer advise and awareness talks for the Croydon Community.
Website: croydon.diabetesukgroup.org
National Diabetes Prevention Programme
There is no cure for diabetes. The good news is that three in five cases of Type 2 diabetes can be prevented or delayed. We’re supporting people across the UK to find out their risk and take action to reduce it.
Website: www.diabetes.org.uk
Drugs and Alcohol
Croydon Recovery Network
Croydon Recovery Network is your single drug and alcohol service for adults offering support to individuals across the borough.
Telephone: 0208 253 1040
Website: www.turning-point.co.uk
Email: info@turning-point.co.uk
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Don’t Bottle It Up
Don’t Bottle It Up allows you to work out what level of risk you are at as a result of your drinking, to access personalised advice online and, where appropriate, find out where you can get face-to-face support locally.
Website: dontbottleitup.org.uk
Email: support@dontbottleitup.org.uk
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Health Help Now
Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.
For more information please visit: Health Help Now
More tools and apps
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Days Off – Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: Google Play: One You Days Off
Download from: iTunes: One You Days Off
One You Drinks Tracker – Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
Download from: Google Play: One You Drinks Tracker
Download from: iTunes: One You Drinks Tracker
Employment Welfare & Debt
Croydon branch of South West London Law Centres
We can help you with free and confidential debt advice and support.
Telephone: 020 8767 2777 (option 1)
Website: www.croydon.gov.uk
Email: debt@swllc.org
DEA with Jobcentre plus
Disability Employment Advisor: The Role of the DEA within Jobcentre Plus (PDF)
Citizens Advice Croydon
Citizens Advice Croydon provide free, confidential, independent and impartial advice and information on a wide range of issues, including debts, welfare benefits, housing, employment, consumer rights and relationships.
Facebook: Citizens-Advice-Bureau-Croydon
Twitter: @croydoncab
Website: www.citizensadvicecroydon.org
Healthy Homes
Are you a family struggling to heat your home and pay your fuel bills? If you own your home or rent it from a private sector landlord then Croydon Healthy Homes may be able to help. This scheme is aimed at families at risk of being in fuel poverty or with a member living with a medical condition which could be exacerbated by living in a cold home.
Telephone: 0800 292 2529 (Monday to Friday 9am to 5pm)
For more information and details of how to apply please visit: www.croydon.gov.uk
Elderly Care
Shopping Bus for older people (60+)
Starting on Monday 11th March 2019. This is a door to door service to Sainsbury’s in Purley Way.
– Travel to Sainsbury’s and back
– Shopping with help of a volunteer
– Chatting over tea/coffee
– Learning about local services
Cost: £3
To book a place please contact: Anna D’Agostino 020 8684 3719
Email: anna@bmeforum.org
Croydon Dementia Support
Our dementia support workers offer information and practical guidance to help you understand dementia, cope with day-to-day challenges and prepare for the future. They offer information to people who are worried about their memory and ongoing support to people affected by dementia face to face, over the phone or in writing.
Telephone: 020 8653 2818
Website: www.alzheimers.org.uk
Email: croydon@alzheimers.org.uk
Dying Matters
Dying Matters is a coalition of 32,000 members across England and Wales which aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.
Facebook: DyingMatters
Twitter: @DyingMatters
Website: www.dyingmatters.org
Coordinate My Care
We are an NHS clinical service currently available across London. We work to empower patients to have choices about the care they receive and to make those choices known to those who care for them.
Telephone: 020 7811 8513
Twitter: @CoordMyCare
Website: coordinatemycare.co.uk
Email: coordinatemycare@nhs.net
Alzheimer’s Society – Croydon
We provide telephone information and advice to people with dementia, their carers, family and friends and at public events. We also run a support group in Selsdon, Croydon for current or former carers up to age 65 years, caring for people with dementia.
Meets on the first Wednesday of the month 7.00pm – 9.00pm.
Telephone: 020 8653 2818
Email: croydon@alzheimers.org.uk
Address:
Heavers Farm Resource Centre
122 Selhurst Road
London
SE25 6LL
St Christopher’s Hospice
At St Christopher’s Hospice our vision is of a world in which all dying people and those close to them have access to the care and support they need, when and wherever they need it.
Telephone: 020 8768 4500
Website: www.stchristophers.org.uk
Email: info@stchristophers.org.uk
Croydon Age UK
Age UK Croydon cares about all older people in the London Borough of Croydon, and believes that later life should be an enjoyable and fulfilling experience. We provide vital services, focusing on the needs of those in later life.
Telephone: 020 8680 5450
Facebook: AgeUKCroydon
Twitter: @AgeUKCroydon
Website: www.ageuk.org.uk/croydon
Email: aukc@ageukcroydon.org.uk
Croydon Neighbourhood Care Association
Croydon Neighbourhood Care is an Umbrella charity, working to meet the needs of isolated, vulnerable and frail people within the borough. We support local Neighbourhood Care Associations (our member groups) and provide services and advice to adults within Croydon.
Telephone: 020 8662 1000
Website: www.cnca.org.uk
Email: info@cnca.org.uk
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Memory Tree Cafe
Group Consultations
One Thornton Heath Primary Care Network are offering Video Group Consultations to provide support to people with Type 2 diabetes or Hypertension.
The session is a 90 minute virtual group (on Microsoft Teams) with 4-8 patients, a facilitator and a doctor.
What are patients saying?
“I found the session very useful. The most useful part was hearing others peoples experiences and problems and seeing my test results in perspective against the group”
“I found this video call so much better than a 10 minute consultation with a GP as other participants asked questions I may not have thought to ask… the video call more than exceeded my expectations”
“90% of people would recommend the session to family and friends.”
What happens in a Video Group Consultation?
– Discuss your test results
– Answer your questions
– Provide important advice on the management of your condition
What are the benefits of video group consultation?
– Video group consultations give you more options for the support you need.
– People find that video group consultations give them more time for questions and discussion with the clinician.
– They also provide the chance to learn from other people’s experiences.
If you are interested in joining a session or for more information please contact Luciana Castorina on vgc.1th@nhs.net or call 07704 560397.
LGBTQ+ Support
Maternity
Healthier Together
A tool that gives consistent, accurate and trustworthy healthcare advice. The information on this site has been reviewed by experts in child health, your local paediatricians, GPs and clinicians across the region.
Website: www.swlondon-healthiertogether.nhs.uk
Croydon Maternity Services
It’s important to register your pregnancy with the Maternity care team as soon as you know you are pregnant. Register by 8 weeks to see a midwife by 10 weeks. Please visit the website below to register online.
Website: www.croydonhealthservices.nhs.uk
Home Start Croydon
Many parents need advice, support and friendship during the early years of parenthood.
Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.
Telephone: 020 8667 0207
Website: www.croydon-homestart.co.uk
Email: contact@croydon-homestart.co.uk
Breastfeeding cafes
Do you need breastfeeding support, have a new baby or are you pregnant and want to find out more about breastfeeding and chat to other mums in a small friendly group. Then join us at our next session. No need for an appointment – just turn up! Find out more about Breastfeeding support.
Health Help Now
Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.
For more information please visit: Health Help Now
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: Google Play: Baby Buddy
Download from: iTunes: Baby Buddy
Best Start Services
Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to support you to give your child the Best Start in life.
Facebook: croydonbeststart
Twitter: @cbeststart
Website: www.croydon.gov.uk
Family Nurse Partnership Service
For those aged 19 years or under going through their first pregnancy and provides dedicated support to parents to ensure that new families get the best start.
Further Information: www.croydonhealthservices.nhs.uk
My Maternity Journey in South West London
Having a baby is a huge moment in a woman’s life. Your local NHS
would like to make sure you get the maternity care you want, in the
place you want, whenever possible.
For more information please download our Maternity Leaflet
Sexual Health
National Sexual Health Helpline
If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.
Telephone: 0300 123 7123
Website: www.nhs.uk/oneyou
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Getting It On
Information and services for 13-19 year olds on sexual and mental health issues, drugs & alcohol and relationship problems.
Website: www.gettingiton.org.uk
Croydon Sexual Health Centre
The Croydon Sexual Health Centre provides a free, comprehensive and confidential sexual health service.
Website: www.croydonhealthservices.nhs.uk
Address:
Croydon Sexual Health Centre
530 London Road
Croydon
CR7 7YE
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 0300 123 7123
Website: www.fpa.org.uk
Stop Smoking
Stop Smoking London
Stop Smoking London has been developed to support a London-wide initiative to help Londoners to stop smoking.
Telephone: 0300 123 1044
Twitter: @StopSmokingLon
Website: london.stopsmokingportal.com
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
Be Smoke Free
Just Be Croydon provides smoking facts, quick tips and advice, podcasts, videos and helpful links to help you Be Smoke Free.
Facebook: justbecroydon
Twitter: @JustBeCroydon
Website: www.justbecroydon.org
Weight Management, Diet & Exercise
Be Active Croydon
We all know we need to exercise but sometimes we struggle to fit it into our everyday life. Check out some of our ideas on how to build more activity into your life.
Facebook: justbecroydon
Twitter: @JustBeCroydon
Website: www.justbecroydon.org
Just Live Well
Struggling to make changes in your life? Take the Health MOT now to find out if you are eligible for personalised support from trained professionals through the Just Live Well programme. This is a FREE 12-month lifestyle programme aimed at residents who want improve their health and wellbeing.
Further information can be found on the Just Live Well page.
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Croydon Walking for Health Scheme
The Sport and Physical Activity team currently run a free weekly programme of Health Walks accredited by Walking for Health. Our aim is to help people in the community to get out in the fresh air, exploring the abundance of green space and parkland in Croydon.
Telephone: 07796 930295 (Liz Collins)
Website: www.walkingforhealth.org.uk
Email: walks@croydon.gov.uk (Liz Collins)
NHS Weight Loss Guide
The NHS 12 week weight loss guide combines advice on healthier eating and physical activity.
You get a brilliant information pack for each week of the plan, which is full of advice and tips, plus a brilliant stick-it-on-the-fridge planner to help you track your weekly progress.
To download the guide please visit: NHS: Weight Loss Guide
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
More tools and apps
Womens Health
Living With Menstrual Conditions Group
Based on Cognitive Behavioural Therapy (CBT) Skills & Techniques
Living with menstrual conditions such as Endometriosis, Pre–Menstrual Syndrome
(PMS), Pre–Menstrual Dysphoric Disorder (PMDD), Polycystic Ovary Syndrome
(PCOS) and so many more can affect more than just the physical body, it can
impact on every aspect of your life.
To find out more information, dates, times, support and more, please click on the link below: